Service & Support

We here at Mechanical-Devices are totally committed to providing product support anywhere in the world. We offer 4 types of service: Phone support, Box Swap, Factory Repairs and Service Contracts.

For Immediate Assistance Call:
Main: +1. 972.4.849.0793/ Service: +1.972.52.639.0631

Support Options

Phone Support
Technical Phone Support, Sunday - Thursday, 8:00am - 6:00pm, excluding weekends and local holidays.

Box Swap (Loaner)
Replacement units are available at our local representative offices.

Factory Repairs
Post warranty factory repairs with rapid turnaround times.

Extended Warranty Service Contracts
Complete system coverage including phone support, replacement units, parts and labor and all new software releases.
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